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Creating discount codes

Discount codes let customers take money off at checkout. Create and manage them in Marketing › Coupons. Make sure coupons are enabled first in Store › Sales › Settings › General.

Create a coupon

  1. Go to Marketing › Coupons and click Add new coupon.

  2. Type a code customers will enter, such as WELCOME10, or click Generate coupon code for a random one.

  3. Add an optional description for your own reference.

  4. Set the coupon up in the Coupon data section below.

  5. Click Publish.

Discount type and amount

In the General tab:

  • Discount type. Percentage discount, fixed cart discount, or fixed product discount.

  • Coupon amount. The number, either a percent or a dollar value depending on the type.

  • Allow free shipping. Grants free shipping when the code is used, if you have a free shipping method set up.

  • Coupon expiry date. The last day the code works.

Limit how a coupon is used

  • Usage restriction. Set a minimum or maximum order amount, restrict to specific products or categories, or exclude sale items.

  • Usage limits. Cap how many times a code can be used in total, or per customer.

Tips

  • Use a clear code customers can remember for public promos, and a random one for one-off or influencer codes.

  • Set an expiry date on every promo so old codes do not keep working.

  • Add a minimum spend to protect your margins on percentage discounts.

Need more help?

For anything that does not match the steps above, message us in the chat from your admin or open a ticket from Help › Support.

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