Gunly

You are stuck on the login screen, getting a wrong password error, a 2FA loop, or the page just keeps reloading. Work through these in order.

Your admin login is at <code>yourdomain.com/admin/</code>. If you bookmarked a different URL, redirects may break.

Click Lost your password? under the login form.

Check your inbox (and spam) for the reset email.

Click the link, set a new password, and log in again.

1. Click Lost your password? under the login form.
2. Enter your username or email.
3. Check your inbox (and spam) for the reset email.
4. Click the link, set a new password, and log in again.

If the reset email never arrives, the email on your account may be wrong or out of date. Skip to step 5.

If you enabled 2FA and lost your phone or are getting "invalid code":

Make sure your phone clock is set to automatic time (drift breaks the codes).

Try a recovery code instead. Click the recovery option on the 2FA screen and enter one of the codes you saved when you set 2FA up.

If you do not have recovery codes, skip to step 5.

- Make sure your phone clock is set to automatic time (drift breaks the codes).
- Try a recovery code instead. Click the recovery option on the 2FA screen and enter one of the codes you saved when you set 2FA up.
- If you do not have recovery codes, skip to step 5.

A bad cookie or browser extension can break login. Open <code>yourdomain.com/admin/</code> in an incognito window or a different browser. If it works there, clear cookies for your domain in your main browser and try again.

5. Account is locked or the email is wrong

If you cannot get a password reset email, do not have a recovery code, and incognito does not help, you need a human to unlock the account.

Open your user and reset your password manually.

Confirm the email on file is correct so the next reset can reach you.

1. Go to Users › All Users.
2. Open your user and reset your password manually.
3. Confirm the email on file is correct so the next reset can reach you.

If you are the only admin, message us from any other channel (the chat bubble on this help center, your phone, or the team's shared support email). We can verify your identity and unlock you.

Generate new 2FA recovery codes in Help › Users › Profile › Two-Factor Options. Save them somewhere safe (password manager, printed and locked away).

Confirm your email on file is current in Profile › Contact info. Future password resets depend on it.

1. Generate new 2FA recovery codes in Help › Users › Profile › Two-Factor Options. Save them somewhere safe (password manager, printed and locked away).
2. Confirm your email on file is current in Profile › Contact info. Future password resets depend on it.

See Securing your account for the full setup.

I cannot log in to my admin

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I cannot log in to my admin

1. Confirm you are using the right URL

2. Reset your password

3. Stuck on the two factor code

4. Try incognito and a different browser

5. Account is locked or the email is wrong

6. Once you are back in